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Ecommerce stores using Salesforce Live Agent

Updated May 24 2024

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Get more information from the Salesforce Live Agent website.

Salesforce Live Agent is currently installed on 24,662 ecommerce stores.

In this report, we'll cover the following statistics on usage of Salesforce Live Agent on ecommerce stores.

  • Salesforce Live Agent usage on ecommerce stores
  • Top stores using Salesforce Live Agent
  • Stores that have recently installed Salesforce Live Agent
  • Top ecommerce platforms for stores with Salesforce Live Agent installed
  • Top categories for stores with Salesforce Live Agent installed
  • Top countries for stores with Salesforce Live Agent installed

    • Download a complete list of stores using Salesforce Live Agent with a paid account.
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    Salesforce Live Agent Usage On Ecommerce Stores

    Salesforce Live Agent is currently installed on 24,662 ecommerce stores.

    • Installs for Salesforce Live Agent increased 0.3% quarter-over-quarter.
    • Installs for Salesforce Live Agent increased 11.4% year-over-year.
    Installs of Salesforce Live Agent over Time

    Top Stores using Salesforce Live Agent

    Here are the top 0 stores running Salesforce Live Agent ordered by store rank.

    Name
    Domain
    Rank
    Created
    PlayStation® Official Site
    www.playstation.com
    16
    2016/12/30
    Rakuten
    www.rakuten.co.jp
    18
    2016/12/30
    Shutterstock
    www.shutterstock.com
    24
    2016/12/30
    Oficial LEGO® Shop ES
    www.lego.com
    29
    2016/12/30
    HP
    www.hp.com
    39
    2020/06/12

    Stores That Have Recently Installed Salesforce Live Agent

    Here are the stores that have installed Salesforce Live Agent most recently.

    Name
    Domain
    Rank
    Installed At
    Prism Architecture
    prismarch.com
    5,383,465
    2024/05/24
    Marazzi USA
    qa.cm.marazziusa.com
    12,215,860
    2024/05/24
    news-education.ru
    news-education.ru
    4,024,328
    2024/05/23
    NBC Sports Store
    www.nbcsportsstore.com
    221,973
    2024/05/23
    www.lego.de
    www.lego.de
    742,517
    2024/05/23

    Top Ecommerce Platforms for stores using Salesforce Live Agent

    Here is the ecommerce platform breakdown for stores with Salesforce Live Agent installed.

    • 22.0% of stores using Salesforce Live Agent are on Custom Cart
    • 21.7% of stores using Salesforce Live Agent are on WooCommerce
    • 20.6% of stores using Salesforce Live Agent are on Salesforce Commerce Cloud
    • 12.5% of stores using Salesforce Live Agent are on Shopify
    Top-level Domain
    Stores
    Custom Cart
    5,429
    WooCommerce
    5,342
    Salesforce Commerce Cloud
    5,078
    Shopify
    3,088
    Magento
    2,898
    Drupal Commerce
    463
    BigCommerce
    333
    Ecwid
    280
    SAP Commerce Cloud
    201
    PrestaShop
    158
    Squarespace
    125
    VTEX
    112
    HCL Commerce
    92
    Wix
    76
    ePages
    69
    OpenCart
    57
    nopCommerce
    51
    NetSuite SuiteCommerce
    51
    Thinkific
    48
    OEMSaaS
    48

    Top Categories for stores using Salesforce Live Agent

    Here are the top 10 industry verticals for stores using Salesforce Live Agent.

    • 12.7% of stores using Salesforce Live Agent sell Apparel products.
    • 7.3% of stores using Salesforce Live Agent sell Home & Garden products.
    • 5.3% of stores using Salesforce Live Agent sell Business & Industrial products.
    Category
    Stores
    None
    10,181
    Apparel
    3,127
    Home & Garden
    1,798
    Business & Industrial
    1,305
    Jobs & Education
    1,087
    Beauty & Fitness
    1,076
    People & Society
    1,000
    Sports
    950
    Health
    917
    Computers
    848

    Top Countries for stores using Salesforce Live Agent

    Here is the country platform breakdown for stores with Salesforce Live Agent installed.

    • 26.9% of stores using Salesforce Live Agent are in United States
    • 20.0% of stores using Salesforce Live Agent are in Unknown
    • 8.9% of stores using Salesforce Live Agent are in Spain
    • 4.8% of stores using Salesforce Live Agent are in United Kingdom
    Country
    Stores
    United States
    6,625
    None
    4,927
    Spain
    2,192
    United Kingdom
    1,172
    Australia
    837
    Germany
    729
    Canada
    716
    France
    596
    Denmark
    502
    Italy
    470

    With a paid account, stores can also be segmented by region and city.

    Get more insights on stores

    Our search interface is easy to use and helps you find the stores that are relevant to you.

    You can segment stores on a variety of dimensions:

    • Social Media accounts
    • Email address
    • Phone numbers
    • Country
    • Installed Apps
    • Creation date
    • Platform
    • Top-level domains
    • Domain status
    • Domain type
    Filter stores on social media presence
    Filter on stores with Facebook accounts.

    For more insights on stores, create a free account and have a look for yourself.

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